# Private Transaction Data

At **CipherX**, we are committed to upholding the highest standards of **user privacy and data security**. Our approach to data management is built on three core principles: **compliance, transparency, and minimal retention**. We store only what is necessary to meet regulatory requirements and provide effective support — nothing more.

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#### <mark style="color:$success;">Data Retention for Support</mark>

* **Duration:** Transaction data from **Private Mode** is temporarily stored for up to **72 hours** to enable our support team to assist with user inquiries and resolve issues efficiently.
* **Automatic Deletion:** After this period, all related transaction data is **automatically and permanently deleted** from our systems.

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#### <mark style="color:$success;">Compliance and Legal Requirements</mark>

* **Exchange Partner Obligations:** In certain cases, data may be retained in line with the **AML (Anti-Money Laundering)** and **KYC** policies of our exchange partners.
* **Law Enforcement Requests:** If legally required, CipherX may retain or provide specific data to **authorized law enforcement agencies**.
* **Support Team Access:** Our support team retains access to transaction data **only until** the user’s issue has been fully resolved.

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#### <mark style="color:$success;">Website and Analytical Data</mark>

* **No Tracking Cookies:** CipherX does **not** use tracking cookies or any tools that monitor individual user behavior.
* **Aggregated Insights Only:** We collect **aggregated, anonymous usage data** to improve system performance and plan future product updates.
* **Privacy by Default:** None of this information can be used to personally identify or trace any CipherX user.